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AT YOUR SERVICE: Mbongwe

AT YOUR SERVICE: Mbongwe

Stanbic Bank Botswana customers are now enjoying the added convenience of mobile banking by simply banking on the go 24/7, 365, following the launch of the new service from the bank recently.
In a bid to empower customers with on-the-go banking, Stanbic Bank customers across Botswana will be able to make use of the new banking service.

The new offering follows a host of digital developments and innovations from the bank in recent months, including staff sales tablets and the Smart Banking App.

“We understand that when our customers are on the move, they do not always have time to address their banking needs.

With Mobile banking you have most of the functionality of Internet banking available on your mobile phone or smart device, with the added convenience of mobility, making one’s banking experience much more enjoyable.

Customers will benefit from a number of features of cellphone banking, accessed through a dial-up session and can be accessed from any mobile phone,” said Stanbic Bank Botswana Head of Self Service Channels, Southwell Mbongwe.

Among the distinct features and benefits of the bank’s latest service are balance enquiries, mini-statements to view the last five transactions which have taken place on your account and self-fund transfers to be able to move money between accounts.

In addition, customers can make beneficiary payments in order to send money to friends and family members, pay suppliers, utility bills to registered companies.

Over and above this, customers can perform direct top-ups of airtime for their mobile number, or for friends or family members.

Stanbic Bank Mobile banking services are embedded as part of the Current Account to enable customers to transact with ease.

Mbongwe further advises mobile banking clients to always keep passwords and banking details safe to ensure that no one can access their bank account.

“Carry out transactions in a safe environment and don’t let anyone see you entering your password.

If your mobile device is lost or stolen your banking details will be safe because they are not stored on your mobile phone and can only be accessed with your password,” he said.

“We are pleased to be able to deliver more for our customers in the digital and technological space with services such as these as we reap the benefits of the Core Banking system.

We look forward to continuing to keep abreast with the changing needs of our customers and conveniently moving our customers forward with exciting banking services,” Mbongwe concluded.


Mbongwe

Mbongwe

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