The Art of Etiquette, a new business entrant is determined to distinguish itself as Botswana’s first in Business and Disability Etiquette training by introducing and refreshing individuals’ awareness.
Having been established by two professionals, Olivier Britz-a Secretarial Services Consultant and Corporate trainer and former teacher Candice Muir the company helps individuals to better connect in business settings by reinforcing accepted norms and standards for the modern world presented in a fun and interactive environment.
This week Voice Money talks to the duo about their unique business concept.
Kindly introduce yourselves to the readers.
Olivia Britz, Nicolette Roos and Candice Muir are The Art of Etiquette. We are a team of ‘Generation X’ entrepreneurs.
We believe the different combinations in our professional backgrounds will bring a dynamic force to these workshops.
Why are you in the Etiquette business?
This is a new venture and a first for Botswana.
In this competitive global market, we have identified that the real difference between one person and another lies in the way we treat each other.
Knowing how to behave in the workplace can make the difference between getting ahead and getting left behind. Good business etiquette allows you to put your best foot forward.
Tell us more about your training workshops?
We currently offer two workshops.
Business Etiquette– this training will help employees to handle both everyday and unusual situations that are essential to professional and personal success – from making long-lasting contacts to winning clients and closing deals, to business travel and dinners, e-mail dos and don’ts, and many more useful tools.
Disability Etiquette – an encounter with a person with a disability often produces this reaction…
What do I say? What do I do?
If anyone is uncomfortable, or does not know how to behave, then how can those people find their shared interests, much less work together or provide services effectively?
Our Disability Etiquette workshop is the key, the starting point for any organization/ company which wants to tap into the immense, emerging potential of workers with disabilities.
What are the benefits of Etiquette training in a company/organisation?
This training is very empowering and creates Confident, Competent and Credible staff.
The quality of your company or organization’s workforce is improved.
Good Business etiquette produces staff that is comfortable in various settings within and also outside of the actual work place.
Disability etiquette enhances employee relations and the ability to provide services that cater to customers/ co-workers with disabilities
How long have you been in business?
We officially started in January 2013.
We have been working on BOTA accreditation, which we now have and working on our marketing strategy and approach to clients.
Where do you see your business in the next five years?
We see The Art of Etiquette training regionally with our own fully equipped facilitation rooms and most importantly have our dream CSR(Corporate Social Responsibility) project “Sameness” (national awareness project aimed at empowering parents of children with disabilities) up and running.
What is The Art of Etiquettes vision?
The Art of Etiquette aspires to distinguish itself as Botswana’s first in Business and Disability Etiquette training by introducing and refreshing individuals awareness, and helping them better connect in business settings by reinforcing accepted norms and standards for the modern world presented in a fun and interactive environment.