Prepaid electricity can now be bought using cellphones and VISA cards, thanks to BotswanaPost’s partnership with First National Bank.
The two organisations signed a Memorandum of Agreement (MOU) last week Wednesday at Poso House.
BotswanaPost which has been appointed a Super Vendor by the Botswana Power Corporation (BPC) entered into strategic partnership with FNB, for the bank to facilitate payment channels for customers who can now buy prepaid electricity beyond operating hours.
FNB will allow its customers to buy electricity using the cell phone banking facility.
Giving an overview of this new product, BotswanaPost Business Development Executive, Cornelius Ramatlhakwane said BotswanaPost has evolved into a service provider of choice by leveraging on technology as well as strategic partnerships.
“Being a service provider is a crucial step of moving in the right direction of becoming a regional operator and ultimately a global one.
Towards our strategic road map journey of becoming an ‘Icon of Excellence,’ we integrated our systems and then started to diversify products and services.
This was done by leveraging on electronic communications, advanced payment systems as well as improved multi-channel access focusing on mobile telecommunications systems; hence our focus on the mobile phone as a 24/7 channel is because of its penetration as an uptake by the customers,” said Ramatlhakwane.
The model to deliver this service, he said, included primarily using our 125 post office branches country wide, then rolling out Point of Sale Devices to third party vendors and providing creative 24 hour channels such as the ones we are launching.
The prepaid electricity was rolled out in November 2012 through post offices around the country.
He continued; “The feedback we have been receiving is that this has been highly appreciated by our customers as it has made it easy for them to access the electricity service.
This launch of new channels marks even a greater milestone of real convenience brought to our customers by BotswanaPost and FNB.”
BotswanaPost is happy that customers can now enjoy the luxury and convenience of buying prepaid electricity from the comfort of wherever they are; “be it in their offices, travelling out of town or even at home at night,” said Ramatlhakwane.
All the customers need, he said, is to be a First National Bank mobile banking customer or a beMobile sim card user who has either a VISA card or a Master card (both debit and credit cards).
“If you are an FNB mobile banking registered customer all you have to do is dial *130*321# and follow instructions.
If you are a beMobile sim card user, dial *174# and then choose payments and follow instructions,” he said.
BotswanaPost and FNB employees have been using the service internally for the past two weeks and it worked well.